Start by acknowledging the gravity of the situation and expressing your genuine concern and sympathy. For example, you might say, “I’m deeply sorry to hear about your child’s diagnosis. My heart goes out to you and your family during this incredibly challenging time.”

While well-intentioned, clichéd phrases like “Everything happens for a reason” or “Stay strong” may not always be helpful. Instead, focus on offering genuine empathy and support.

Let the parent know you’re there for them, whether to listen, provide practical assistance or offer emotional support. You could say, “Please know that I’m here for you in any way you need. Whether to talk, run errands or simply sit with you, I’m here to support you however I can.”

Every family’s needs differ, so ask the parent how you can best support them. Whether it’s providing meals, taking care of other children or helping with household chores, offering specific assistance and alleviating the day-to-day stressors can be more meaningful.

Simply being there to listen and offer emotional support can make a world of difference to a family facing a cancer diagnosis. Let them know that you’re there for them whenever they need someone to talk to.

Every family copes with a cancer diagnosis differently, so respecting their wishes and boundaries is important. If they need space or time alone, honor that. If they ask for specific help or support, do your best to provide it.

Offer to help with day-to-day tasks such as cooking meals, running errands,or taking care of other children. These small acts of kindness can alleviate some of the stress and burden on the family.

Educate yourself about the child’s diagnosis and treatment plan so that you can better understand what they’re going through and offer more informed support.

Cancer treatment can be costly, so consider setting up a fundraiser or contributing to a medical fund to help alleviate some of the financial burden on the family.